Very pleased with the order process. Haven’t used the ice cream freezer yet but know it is a great product and makes fantastic ice cream because a friend has the same ice cream maker.
Very nice company to deal with super fast shipping and a great product packaged well
Thanks for taking the time to share a review.
I would love to meet our customers face to face, ya know, like in the days where everyone came to the small store in town to get their goods. Since we are now in the day when we buy from across the country, your review helps us know what is best and could be better about our products.
We try to do what we can to offer great service. Thanks for giving us a chance to serve you.
Free shipping on orders over $30. *Excludes Truck Freight Items.
In stock items are shipped within 1-2 days. Custom items including engraving will add up to 4 days. Are you trying to ensure your products arrive on time. Give us a call.
*Truck Freight Item? Give us a call about a delivery timetable.
RETURNSIf you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method. Unless the item is defective, the return shipping will be deducted off the refund.
Please note the following exceptions to our return and exchange policy:
Discounted items are final and cannot be returned or exchanged
Returned items must have tags still on and be returned in original packaging
Returned items must have no visible signs of wear or use
No returns on food items.
To initiate a return or exchange, please complete the following steps:
Send us an email to: firstname.lastname@example.org including
c.Reason For Return
d.Choose Refund, Exchange, Credit.
We will send you a prepaid label.
Print your prepaid shipping label that you will receive by email
Send all items back to us using the label provided. Be sure to pack the item properly to avoid damage during shipping.
Country Freezer - 6 qt. or 8 qt. Ice Cream Maker - Poly Tub - Country Freezer Electric
Shipping & Returns
- Expedited Shipping, 0-2 Day Handling, Transit is 1-3 days. See fee options at checkout or call us to see if we can meet your deadline.
- Standard Shipping, 0-2 Day Handling, Transit is 1-6 business days.
- $6.00 Shipping on orders up to $29.99
- FREE SHIPPING on orders over $30 - Continental USA only, excludes Truck Freight Items
- We aim to ship orders in 2 days or less
- We ship via UPS for most packages. Small parcels may ship via USPS Priority Mail
UPS Shipping Speed.
- Add 2 days for Handling.
*Free Shipping to Continental USA only, excludes Alaska and Hawaii. Other exclusions may apply.