I was having a hard time removing the motor assembly when my ice cream was done churning. The flaw lies in my aging back and reduced muscle mass as a result of medical issues, definitely not with the Immergood. This is simply the best ice cream churn I have ever seen. And soooo quiet!
So I thought perhaps putting a latch on the other side would solve my problem and I called, talked to Wendel, and he fixed me up. He gave me all of the info I needed to replace the existing bracket and the change out went smoothly.
Great equipment, great service!