Hi there, thank you for your feedback! We're glad you find the tray to be of good quality. We appreciate your tips on draining and cleaning, which can help others get the most out of it.
We tried to find a balance between the critics saying it is too steep and the dishes will fall over and too flat that it does not drain. This model seems to be a balance between both.
I understand your concerns about water spots. Do you have any suggestions how we could have the water evaporate without leaving the minerals behind? I would love to make product that could earn your five star review. Other than requiring that customers use an RO filter on their water, I do not think it is possible to allow the drain board to dry without wiping without leaving water marks. Let me know what we can build that would meet your needs.
Thanks for your business.