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REVIEWS
Customer Reviews
The board was sized properly, built well, and packed securely. The only problem is that some water still pools around the tapered edges at the drain end. However, this is much easier to clean than the plastic board it replaced.
Hi Sam, thanks for taking time to share a review. I am glad it arrived safely. We recommend wiping the drain board after the dishes dry to remove any water and to keep the water from leaving mineral deposits on the surface. Thanks again.
It was very well placed and sizes came to fit exactly what we expect it for. Mr. Wendell has helped me tremendously to find the right size custom built product for us to use.
Thanks to the Homeplace team.
Hi Hiten, I am glad we are able to help. That is what I like about our own website... customers can actually call us rather than talking to some robot. Thanks for the review!
Great item! Works great & looks great! I got tired of replacing cheap plastic drainboards every so often & trying to keep them clean. This is simple to keep clean & probably never have to
replace it. Thank you for making this product. Well worth the price!
Hi Susan, we enjoy equipping homes with products that are built for everyday use. Thanks for sharing the review.
I love this drain board. It’s beautiful and functional. It’s got a good angle for the water to drain off. I sprung for this board because my old plastic drainboard warped and drained the water on my foot! My only complaint is that they are currently sold out! I’d like to buy another one.
Love the drain board. Solidly built and going to last forever. Can’t say that about much anymore! Love the sales/care how to video on it!
Put a folded up cotton towel under the riser, if you are worried it might scratch your counter— or need a tiny bit more height. No two kitchens are alike. Spray with vinegar now and then if hard water is your nemesis.
Hi Lorna,
Thanks so much for taking the time to share your review. We enjoy hearing from folks like you. I like your practical advise on clean the stainless.
SHIPPING & RETURNS
SHIPPING
Free shipping on orders over $30. *Excludes Truck Freight Items.In stock items are shipped within 1-2 days. Custom items including engraving will add up to 4 days. Are you trying to ensure your products arrive on time. Give us a call.
*Truck Freight Item? Give us a call about a delivery timetable.
RETURNS
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method. Unless the item is defective, the return shipping will be deducted off the refund.Please note the following exceptions to our return and exchange policy:
Discounted items are final and cannot be returned or exchanged
Returned items must have tags still on and be returned in original packaging
Returned items must have no visible signs of wear or use
No returns on food items.
To initiate a return or exchange, please complete the following steps:
Send us an email to: sales@hpmwagon.com including
a.Order Number
b.Name
c.Reason For Return
d.Choose Refund, Exchange, Credit.
We will send you a prepaid label.
Print your prepaid shipping label that you will receive by email
Send all items back to us using the label provided. Be sure to pack the item properly to avoid damage during shipping.
15 quart Rack, Replacement/...Hickoryware - Originals - Stainless Steel Dish Drain Board (Side Opening)
Shipping & Returns
Shipping
- Expedited Shipping, 0-2 Day Handling, Transit is 1-3 days. See fee options at checkout or call us to see if we can meet your deadline.
- Standard Shipping, 0-2 Day Handling, Transit is 1-6 business days.
- $6.00 Shipping on orders up to $29.99
- FREE SHIPPING on orders over $30 - Continental USA only, excludes Truck Freight Items
- We aim to ship orders in 2 days or less
- We ship via UPS for most packages. Small parcels may ship via USPS Priority Mail
UPS Shipping Speed.
- Add 2 days for Handling.
*Free Shipping to Continental USA only, excludes Alaska and Hawaii. Other exclusions may apply.
Shipments Outside of USA
Duty / VAT / Custom Fees ...
Shipments outside of the USA may / will incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors based on the product itself. The end customer is responsible for these fees. Any fees are paid to appropriate customs agency by the end customer.
Do you need a VAT calculator? I recommend this website, although actual fees are at the discretion of the examining officer.
https://www.simplyduty.com/import-calculator/
RETURNS
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method. Unless the item is defective, the return shipping will be deducted off the refund.
Please note the following exceptions to our return and exchange policy:
- Discounted items are final and cannot be returned or exchanged.
- Returned items must have tags still on and be returned in original packaging.
- Returned items must have no visible signs of wear or use
- No returns on food items.
To initiate a return or exchange, please complete the following steps:
- Send us an email to: sales@homeplacemarket.com including
a. Order Number
b. Name
c. Reason For Return
d. Choose Refund, Exchange, Credit. - We will send you a prepaid label.
- Print your prepaid shipping label that you will receive by email.
- Send all items back to us using the label provided.