We love our custom drainboard. Hickoryware makes excellent products. Their web site made it easy to order, and Wendell in customer service it top notch. He helped us order a "waterfall edge" which is exactly what we needed for that particular sink. Splurge and get the right fit. No more plastic drainboards! After we got the drainboard, we ordered a second item, this time a custom pan for our range. Both are made for a lifetime.
Hi Gina, Thanks for taking the time to share about your purchase experience. It has been a pleasure to work with you. I am glad to hear that the drain board is fitting as expected.
I've been looking YEARS for a small stainless steel dish drain board to replace those funky old Rubbermaid ones. I finally found Homeplacemarket, and had them custom make one for me to fit the smallish space on my countertop. It was a bit pricey, and took a while - but it was well worth it! It looks great in my kitchen, and it will last a last a lifetime.
Thanks for taking time to write a review. These custom stainless steel products are built in a small metal shop here in Pennsylvania. They are built well and should last for many years. My Grandmother has been using her drain board for over 20 years. Durable products that last, save our landfills from cheap, made-to-wear-out wares.
Thanks for supporting small business.
This dish drainer is huge and sturdy, and perfect for us.
We paired it with a commercial dish rack. We cook a lot, and we've tried many other dish racks with bad plastic drain boards. This setup was absolutely worth the money and the wait. 11/10.
Thanks for the photo review. I enjoy hearing how our products are being used. We appreciate you taking the time out of your day to share your note.
I ordered a custom built to order (own layout) with heavy duty gauge. It came exactly as I expected with high quality and craftsmanship. I am very happy with it. Communications with Wendell were very good too. I would highly recommend the product to anyone.
Thanks for taking time out of your day to share a review. We appreciate hearing back from our customers.
Very pleased to have a drainboard that fits exactly where I want it to be. Excellent quality. Exactly what I wanted.
Thank you... for trusting us with your custom order. Thank you... for taking the time to share a review. I know your time is valuable, but we really like hearing back from our customers all across the country.
Free shipping on orders over $30. *Excludes Truck Freight Items.
In stock items are shipped within 1-2 days. Custom items including engraving will add up to 4 days. Are you trying to ensure your products arrive on time. Give us a call.
*Truck Freight Item? Give us a call about a delivery timetable.
RETURNSIf you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method. Unless the item is defective, the return shipping will be deducted off the refund.
Please note the following exceptions to our return and exchange policy:
Discounted items are final and cannot be returned or exchanged
Returned items must have tags still on and be returned in original packaging
Returned items must have no visible signs of wear or use
No returns on food items.
To initiate a return or exchange, please complete the following steps:
Send us an email to: firstname.lastname@example.org including
c.Reason For Return
d.Choose Refund, Exchange, Credit.
We will send you a prepaid label.
Print your prepaid shipping label that you will receive by email
Send all items back to us using the label provided. Be sure to pack the item properly to avoid damage during shipping.
Hickoryware - CUSTOM - BUILT TO ORDER - Stainless Steel Built-to-Order Dish Drain Board
Shipping & Returns
- Expedited Shipping, 0-2 Day Handling, Transit is 1-3 days. See fee options at checkout or call us to see if we can meet your deadline.
- Standard Shipping, 0-2 Day Handling, Transit is 1-6 business days.
- $6.00 Shipping on orders up to $29.99
- FREE SHIPPING on orders over $30 - Continental USA only, excludes Truck Freight Items
- We aim to ship orders in 2 days or less
- We ship via UPS for most packages. Small parcels may ship via USPS Priority Mail
UPS Shipping Speed.
- Add 2 days for Handling.
*Free Shipping to Continental USA only, excludes Alaska and Hawaii. Other exclusions may apply.