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REVIEWS
Customer Reviews
Although it is slanted the water does not drain off readily. Would be better to have ridges so items are held up, out of the moisture and air can circulate
Thanks for the review. We enjoy hearing from our customers. We have had some customers say it is too steep of slant, I see you are saying it is not steep enough. That must mean it is about right. :-). We are hoping to build a drainboard model in the future with ridges. It will cost a bit more, but hopefully it would better meet your expectations. Thanks
I love this drainboard. The water drains out great. We have hard water and get some spots, but easily wiped off. The size is perfect also. Would recommend, you won't be disappointed/
Hello Darlene,
Thanks for sharing the notes. It is good to hear from others who still know the value of hand washing your dishes.
We got sick and tired of plastic drainboards (even supposedly "good" ones like Rubbermade) warping and working poorly. At a friend's suggestion we checked out the products here and decided to stomach the expense, get a drainboard for a lifetime, and be done with the disappointment. Came quickly. The quality is outstanding. And the function is perfect!
Hello David,
Thanks for taking a moment to share your review. We enjoy hearing about your buying experience as well as your opinion of our products. We trust you will get many years of use from your stainless steel dish drain board.
Thanks again for your time.
Good Heavy steel, works great. Perfect angle.
Hello Bob,
Thanks for the note. I love hearing back from our customers. It is the little tid bits we hear that inform us to make future design changes. Thanks again.
Good bye, plastic p. o. s.! Thank you for this fabulous drain board. Seems now sold out; mine arrived last night from scratch-and-dent, but I cannot find any thing wrong with it. We will have it for the rest of our lives. Thank you for making and selling such an environmentally responsible and ultrahigh quality product.
Hello Valerie,
Thanks for sharing your review. I am glad the drain board is working for you. We have more drain boards coming, The metal shop here in PA is working at them.
The reason your drain board is considered Scratch & Dent is either because it had a scratch on it, or the metal had a 'stain' from when they rolled the steel. Either way, the stainless steel has the value and durability.
Thanks for being a great customer.
SHIPPING & RETURNS
SHIPPING
Free shipping on orders over $30. *Excludes Truck Freight Items.In stock items are shipped within 1-2 days. Custom items including engraving will add up to 4 days. Are you trying to ensure your products arrive on time. Give us a call.
*Truck Freight Item? Give us a call about a delivery timetable.
RETURNS
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method. Unless the item is defective, the return shipping will be deducted off the refund.Please note the following exceptions to our return and exchange policy:
Discounted items are final and cannot be returned or exchanged
Returned items must have tags still on and be returned in original packaging
Returned items must have no visible signs of wear or use
No returns on food items.
To initiate a return or exchange, please complete the following steps:
Send us an email to: sales@hpmwagon.com including
a.Order Number
b.Name
c.Reason For Return
d.Choose Refund, Exchange, Credit.
We will send you a prepaid label.
Print your prepaid shipping label that you will receive by email
Send all items back to us using the label provided. Be sure to pack the item properly to avoid damage during shipping.
Hickoryware - Originals - Stainless Steel Dish Drain Board (Side Opening)
Shipping & Returns
Shipping
- Expedited Shipping, 0-2 Day Handling, Transit is 1-3 days. See fee options at checkout or call us to see if we can meet your deadline.
- Standard Shipping, 0-2 Day Handling, Transit is 1-6 business days.
- $6.00 Shipping on orders up to $29.99
- FREE SHIPPING on orders over $30 - Continental USA only, excludes Truck Freight Items
- We aim to ship orders in 2 days or less
- We ship via UPS for most packages. Small parcels may ship via USPS Priority Mail
UPS Shipping Speed.
- Add 2 days for Handling.
*Free Shipping to Continental USA only, excludes Alaska and Hawaii. Other exclusions may apply.
Shipments Outside of USA
Duty / VAT / Custom Fees ...
Shipments outside of the USA may / will incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors based on the product itself. The end customer is responsible for these fees. Any fees are paid to appropriate customs agency by the end customer.
RETURNS
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method. Unless the item is defective, the return shipping will be deducted off the refund.
Please note the following exceptions to our return and exchange policy:
- Discounted items are final and cannot be returned or exchanged.
- Returned items must have tags still on and be returned in original packaging.
- Returned items must have no visible signs of wear or use
- No returns on food items.
To initiate a return or exchange, please complete the following steps:
- Send us an email to: sales@homeplacemarket.com including
a.Order Number
b.Name
c.Reason For Return
d.Choose Refund, Exchange, Credit. - We will send you a prepaid label.
- Print your prepaid shipping label that you will receive by email.
- Send all items back to us using the label provided.